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dell Archives - AWS Managed Services by Anchor

How hard is it to set the service tag on a Dell motherboard?

By | Technical | 4 Comments

Dell is a weird, weird place. A little while ago we had a server with a bad motherboard, one of the 5-volt lines was out of whack. No big deal, we’d just get a replacement part and swap it out (getting a Dell technician into Globalswitch datacentre is more hassle than it’s worth). Our datacentre monkeytechnician replaced the motherboard without incident, but they did notice that there was now no service tag attached to the motherboard. This isn’t a problem, but it means the DRAC card can’t report its identity properly. We asked Dell for advice on writing the service tag to the new hardware, and they promised to send through details. That evening we received two emails from two different Dell support staff, each with very different instructions on…

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Shiny new hardware: Dell R720xd

By | Technical | No Comments

We just received a shipment from Dell, it’s our new VPS hardware! Even the once-mighty leviathan is feeling rather humble these days. She’s got a pair of hyperthreaded octo-core Xeons (32 logical cores, rawr!), 384GiB RAM and 15.6TB of bare disk capacity! Team that with a pair of 10Gbps network ports, a pair of 1Gbps ports, H710 RAID card and the latest iDRAC 7 for management (much improved over the iDRAC 6), and you’ve got one hell of a machine. Unlike most of our servers, which come in pairs, this one was received as a single unit. Once our usual burn-in process has been done (expected to take quite a while), it’ll be evaluated for suitability as a replacement for the R510 chassis model that we currently use for VPS…

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US POP: Vendor Selection

By | Company News, Technical | No Comments

So now we’ve made the decision to deploy hardware in the US we need to start making some of the practical solutions, such as: Which facility provider should we be using? and; Where should the data centre be physically located? To make this decision we had a number of important requirements for each of the services we’d need to procure. Data Centre Providers The data centre must be carrier netural facility and rated as a tier3 or greater data centre as per uptime institute guidelines Given we do not have any staff on that ground at this point we require good smart-hands which includes a team that will complete all of the initial deployment: Receiving the servers and network devices from the hardware vendor and verify received as ordered Install…

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Evil hack to make arrow and SysReq keys work with a Dell iDRAC KVM and Linux desktop

By | Technical | 4 Comments

So you’re trying to use the arrow keys in a remote server console with the iDRAC KVM. The keys not working and it’s driving you mad? Or perhaps that mission critical server is experiencing pain and you need to make use of the magic sysrq key to debug it? Unfortunately, for a long long time, this has not worked if you are using Linux on your desktop. Making it work Just follow the steps below and you should be good to go. Download┬áidrac.tar and unpack it: wget ´╗┐http://www.anchor.com.au/blog/wp-content/uploads/2011/03/idrac.tar tar xvf idrac.tar Build and install it: cd idrac make make install All done! It should take effect the next time you launch a virtual console. If you want to make use of magic SysReq, make sure that it is disabled on…

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