Merchant information requirements

The information required to setup the Payment gateway merchant service provider. If you currently have merchant services this information should be located on your monthly statements or can be obtained by contacting the bank on the numbers listed below.

American Express

  1. Contact: Merchant Hotline
  2. Phone: 1300 36 36 14
  3. Details Required: 10 digit merchant id beginning with '979'

ANZ

  1. Contact: Merchant Direct Sales 1. Phone: 1300 366 988
  2. Details Required: 11 digit terminal id

BankWest

  1. For existing BankWest customers only

  2. Contact: BankWest Merchant Solutions

  3. Phone: 1800 655 204
  4. Email: merchant.solutions@bankwest.com.au

  5. Details Required: 8 digit terminal id ending in '0101'

Commonwealth Bank of Australia

  1. Contact re: Merchant facility
  2. Phone: 131 998
  3. Details Required: 16 digit merchant id beginning with '5353109'

Diners Club

  1. Contact: Re e-Commerce merchant facility
  2. Phone: 1300 360 500
  3. Details Required: 10 digit merchant id

JCB

  1. Contact: Merchant Hotline
  2. Phone: 1300 36 36 14
  3. Details Required: Supported through an online Amex facility

National Australia Bank

  1. Contact: Stephen Greatwich (Stephen.A.Greatwich@nab.com.au)

  2. Phone: 0419 830 582
  3. Details Required: 8 digit merchant id and a terminal id made up of a combination of 6 digits and characters

St George Group incl. Bank SA

  1. Merchant Enquiries: 1300 650 977
  2. Details Required: 15 digit merchant id beginning with '05799820' and a 7 digit terminal id

Westpac

  1. Merchant Business Solutions
  2. Phone: 1800 029 749
  3. Details Required: 8 digit merchant id