Anchor Web Hosting Blog » closure http://www.anchor.com.au/blog A view into the Anchor Engineroom Wed, 08 Feb 2012 00:51:36 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 End of Year Support Hours http://www.anchor.com.au/blog/2008/12/end-of-year-support-hours/ http://www.anchor.com.au/blog/2008/12/end-of-year-support-hours/#comments Tue, 09 Dec 2008 03:51:48 +0000 Davy Jones http://www.anchor.com.au/blog/?p=176 Unfortunately as much as we’d like to to let the servers fend for themselves over the end of year period whilst we take a well earned break we can’t, there’s always someone that forgets a password or decides to break their website during the holiday period.

Anchor will be available on all business days – that excludes public holidays and weekends over the break. We will operate on reduced staff numbers on other days reflecting the reduced support load.

There will be a provisioning embargo in place for dedicated servers and co-location services between the 17th of December and the 5th of January 2009. Note that this embargo only applies to provision of new services – it does not effect support of existing services.

Throughout the holiday period – dedicated server & co-location customers will continue to receive 24 x 7 support using the after hours telephone number. All systems will continue to be monitored and suitable response provided as required.

Important dates to remember:

  • Wednesday 17th of December : Dedicated server & co-location provisioning embargo begins
  • Thursday 25th of December : Closed
  • Friday 26th of December : Closed
  • Monday 29th December -> Wednesday 31st December : Open
  • Thursday 1st of January : Closed
  • Friday 2nd of January: Open
  • Monday 5th of January: Business as usual. Dedicated server & co-location provisioning embargo ends.

 

Happy holidays from the Anchor team!

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