VPS – Virtual Private Servers now available

Published January 21st, 2009 by Davy Jones

After dabbling with a variety of different virtualisation technologies over the last 2 years we’ve launched a Virtual Private Server (or VPS) offering based on VMware ESX server.

We’ve chosen ESX server for a number of reasons not to mention the ability to perform a sufficient level of monitoring on the host system and have the virtual machines behave in just about every respect the same as a traditional dedicated server would.

A VPS can offer a more affordable step between shared web hosting and dedicated servers but it also creates a more flexible hosting environment. Additional resources can be added to a server with as little effort as a reboot, and they can be added rapidly (hours vs days) in the event that increased performance is needed at short notice.

Learn more about the Anchor VPS service on our website.

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New co-location suite in Global Switch

Published January 20th, 2009 by Davy Jones

On the back of a very strong 2008 for Anchor and despite the doom and gloom that has been flooding the media we’ve taken the plunge and decided to double our rack capacity in Global Switch’s Sydney facility.

We’ve picked up capacity for about 29 standard (600mm wide) racks but have decided to do a fitout with the larger 750mm x 1070 mm APC server racks. The large racks should make server installation and cable management that bit easier, as well as helping with cooling. One of the nice fringe benefits of the APC racks is the oh so simple mounting of the managed power rails (which we use on all or co-location). Saves having to fiddle with custom mounting brackets.

We’re hoping this new space will see us through for some time although early indications seem to suggest that the space will sell fast!

We’re madly completing the fitout and expect to be live within about 2 weeks from now. Photos will be posted as work progresses.

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Web hosting statistics vs Google Analytics

Published December 11th, 2008 by Davy Jones

We get the request from time to time, “can you track XYZ in the website statistics for our web hosting?” We get a bit of “Your statistics reports aren’t very pretty”. We include two very commonly used statistics generators with all shared web hosting, AWStats and Webalizer.

Both of these tools generate statistics using the logs that the web server keeps for every page request. These logs look something like this:

88.179.0.194 – - [11/Dec/2008:04:48:03 +1100] “GET / HTTP/1.1″ 302 20 “http://www.google.fr/search?hl=fr&q=anchor+blog&start=10&sa=N” “Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; fr; rv:1.9.0.4) Gecko/2008102920 Firefox/3.0.4″

Without explaining the log file in detail, in summary, the above line tells us:

  • What IP address each request comes from
  • The date and time of the request
  • If the user clicked on a link to get to that page, the URL of the page they came from
  • Some details about the type of web browser they used

That’s it! There’s not a whole lot of information. From this, the statistics programs make a whole lot of correlations, or guesses and produce some graphs. Given how little information there is to begin with we have to accept that there’s a limit to how much information we can provide in the reports.

If you need more information there is an alternative. Years ago the alternatives were expensive commercial software, that was until Google purchased one of the companies and started to provide the service free of charge, calling it Google Analytics.

You’ll find plenty of information about this free service on the Google website but suffice to say it will generate just about any statistical type of report you can imagine. The graphs are also much prettier than ours.

Analytics works by using a small piece of code that is inserted into every page on your website (Javascript). With each page request, the code inserted reports information back to Google which is collated to generate the statistics. 

Because the data is collected at the browser level rather than via the web server logs, the information available for statistics generation is much much greater, hence the prettier graphs!

Note: You may need to get your web developer to help you insert the code sample.

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End of Year Support Hours

Published December 9th, 2008 by Davy Jones

Unfortunately as much as we’d like to to let the servers fend for themselves over the end of year period whilst we take a well earned break we can’t, there’s always someone that forgets a password or decides to break their website during the holiday period.

Anchor will be available on all business days – that excludes public holidays and weekends over the break. We will operate on reduced staff numbers on other days reflecting the reduced support load.

There will be a provisioning embargo in place for dedicated servers and co-location services between the 17th of December and the 5th of January 2009. Note that this embargo only applies to provision of new services – it does not effect support of existing services.

Throughout the holiday period – dedicated server & co-location customers will continue to receive 24 x 7 support using the after hours telephone number. All systems will continue to be monitored and suitable response provided as required.

Important dates to remember:

  • Wednesday 17th of December : Dedicated server & co-location provisioning embargo begins
  • Thursday 25th of December : Closed
  • Friday 26th of December : Closed
  • Monday 29th December -> Wednesday 31st December : Open
  • Thursday 1st of January : Closed
  • Friday 2nd of January: Open
  • Monday 5th of January: Business as usual. Dedicated server & co-location provisioning embargo ends.

 

Happy holidays from the Anchor team!

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Avast, world!

Published September 30th, 2008 by Davy Jones

Yarr, me maties.

Posted in WTF

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