Software Development Manager

Is it time for you to level up? Time to unlock your next achievement? Why not take on the challenge as a software development manager at Anchor!

Anchor is an Australian owned managed hosting provider. Operating out of headquarters in the Sydney CBD and managing many large public-facing websites both here in Australia, as well as some well-known names around the world. We have a passion for Open Source technologies and our Development team has extensive experience working with Linux, Python, Ruby on Rails, Go, Pylons and various other FOSS.

Reporting directly to the CEO, your mission, should you chose to accept:

• Taking command of the existing development team
• Initiate reconnaissance to identify weaknesses in our existing software systems
• Determine operational requirements for your team
• Set target objectives and;
• Lead the charge for freedom and better software!

Some of our internal projects include:

• Build automation systems (as talked about at Linux Conf AU!)
• Provisioning systems for tracking resources
• Customer relationship management tools
• User-facing control panel systems
• Integration between all these and many, many other various systems

Some of your elite skills would include:

• Having sound knowledge of software development practices
• Sound understanding of the technologies in use, but your real strengths will be:
• Ability to translate business requirements into real-world products based on client requirements
• Motivate, direct and enable our team to “be smart, and get things done”
• Unrivalled communications skills
• Strong time management and organisations skills
• Attention to detail
• Proactive approach

Other skills and knowledge required:

• Worked as a software developer in a previous life — but have a keen interest in managing a seriously talented and dynamic team team of hackers
• Imbibe the “DevOp” Spirit
• Be a completionist rather than a perfectionist
• Have the ability to consistently deliver software projects on time and on budget
• Strong analytic and problem solving skills
• Attention to detail
• Tertiary eduction in a related discipline

But most importantly of all:

• Be a fantastic cultural fit for our organisation! Even if you do not tick every box above but “Get” what we’re about — we’d encourage you to apply if interested!

This position is full-time and available for immediate start. Salary commensurate with experience. If this sounds like an opportunity which you’d be interested, please send your application and CV via email to jobs@anchor.com.au

Technical Support Guru

Are you after a customer support job which involves more thinking
than the average toaster ? Are you able to love our customers ?
Well we may just have the job that you are looking for…

Anchor Systems is looking for an enthusiastic and talented customer
support representative. We are a leading web hosting provider in the
Australian market, providing domain name registrations, web site
hosting, dedicated servers, and co-location.

The position is full-time, at our Sydney CBD office available for an
immediate start. Sorry, monkeys (trained or otherwise) need not apply.

In this role, whilst helping our customers and keeping them happy,
you will have the opportunity to learn customer support and systems
administration skills.

Our customer support representatives:

• Have excellent communication skills and a good phone manner;

• Get a buzz out of assisting helpless customers;

• Are keen and creative, able to quickly identify problems and
  embiggen customer satisfaction;

• Stay abreast of current web development trends and technologies;

• Have a little bit of experience with Linux and Windows system
  administration;

• Have obsessive-compulsive attention to detail;

• Learn quickly like a ninja, but remember like an elephant.

Responsibilities in this position include:

• Basic support: domain name registration, DNS, email
  (Postfix), website hosting (Apache/IIS), user accounts
  (Linux/Windows), database servers (PostgreSQL/MySQL/MSSQL),
  co-located servers;

• Order processing: hosting accounts, domain name registration, SSL
  certificates, etc;

• Keeping our customers happy!

Anchor’s Sydney CBD office is located within spitting distance of
public transport and many pubs, has their own fussball and pool
tables, and is a very relaxed and friendly working environment.

Remuneration commensurate with ability. Anchor is an equal opportunity
employer.

Send CVs and resumes in plain text or PDF format via email to
jobs@anchor.com.au.